Press the Power button to reset the device.When the ‘Delete all user data (including LG and carrier apps) and reset all settings’ message appears, use the Volume down button to highlight Yes.When the LG logo appears, quickly release and then re-hold the Power button while continuing to hold the Volume down button.Press and hold the Power and Volume down buttons.Back up all data on the internal memory before performing a master reset.Make sure to create a backup of your files or data before doing it. Factory resetįactory reset is a drastic solution in this case but it may be the only effective way to fix the problem at this stage. While there’s no guarantee that it will fix the issue you’re having, it still is highly recommended whether or not you have an issue. Making sure that the software on your device is up-to-date is one of the ways to lessen the chances of bugs from developing.
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